Freya Rowson

Insights, Brand Strategy & Behaviour Change consultant.

About me

About me

I am a qualitative researcher with over a decade of experience bridging the gap between complex human behaviour and organisational strategy. My work is powered by Behavioural Science, ensuring deep, rich insights translate into clear recommendations.

A personal and professional goal of mine it to support everyone - especially women and girls - to find their place in sport and build a healthy relationship with physical activity from a young age.

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My experience

I’ve worked across a range of public and private sector clients , across a host of challenges - most notably behaviour change, brand strategy and comms development, audience understanding, customer experience and behavioural journey mapping.

I bring applied behavioural science expertise across core frameworks (COM-B, B=MAP, context model) and a host of principles. I can support wider conversations through Bsci consultancy and workshops.

I have a wealth of experience across qualitative methodologies - IDIs, paired depths, groups, observation, intercepts, online platforms, behavioural journeys/diaries, ethnography - running projects from foundational review and hypothesis development, to delivery of debriefs, workshops and co-creation sessions. My experience spans UK and International work, quick turnaround and longitudinal studies, and moderating a range of audiences across sensitive topics.

A few example projects I've delivered...

Pharmacy, credit: Markus Winkler on Unsplash

Developing behavioural interventions

To encourage more positive patient-pharmacist interactions, winning an ESOMAR award.

Hand-holding, credit: National Cancer Institute on Unsplash

Brand strategy and comms development

To drive continued growth for a start-up product designed to support carers of loved ones with dementia.

Football, credit: Ivan Rohovchenko on Unsplash

Journey mapping and programme optimisation

To support underrepresented groups to get involved in grassroots coaching.

Sport, credit: Rezli on Unsplash

Audience understanding

Deep-diving into groups of sports coaches to drive greater engagement with Children’s Rights in their practice.

Search, credit: Firmbee.com on Unsplash

Customer experience

Exploring the evolving landscape of ‘search’, how a range of audiences are using search across multiple platforms and the influence of AI.

Coffeee, credit: Stan Asgarov on Unsplash

Strategic workshops

To brainstorm short and long term strategies to increase use of reusable coffee cups across the coffee industry.